Veteran Service Officers are available statewide to provide free benefit counseling and claim service. VSO's have a compassionate understanding of the problems which confront veterans, their dependents, and survivors. A Veterans Service Officer knows the extent, meaning and application of laws that have been passed by the U.S. Congress in the interests of veterans, their dependents, and survivors. They also know the rules and regulations adopted by the Department of Veterans Affairs to clarify and implement those laws. A Veterans Service Officer has specialized knowledge in the best way suited to the needs of every individual veteran or other beneficiary who contacts their office for assistance.